To log a job please complete the form below. All jobs logged are subject to our Schedule of Charges below and our payment terms.

Schedule of Charges

Standard Rates
For work completed between 7am and 3.30pm, Monday to Friday, excluding public holidays:
$55 + GST – “Call out” fee for each site visit (within a 50km radius of our Heatherbrae office or an additional $1.75 per km + GST thereafter will be added) plus
$145 + GST – per hour billed in half hour increments per technician with minimum charge 1 hour plus parts/material and parking fees (unless free parking provided or available within 150 metres of site):
Non-Standard Rates
Extra charges will apply for works outside of our normal business hours of Monday to Friday.

Site Details

Business/Trading Name on Building
Site Contact
Phone (Office)
Phone (Mobile)
Site Address
Site Town
Site Postcode

Description of fault or work required

Telephone System (if applicable)

Your Details

Full Company Name
Full Name (required)
Office Phone
Email (required)
Accounts Email
Purchase Order Number
Company ABN
Registered Address
Postal Address
Where did you hear about us?


I am an authorised representative. On behalf of my company, I authorise the that work requested on this form be completed by Advanced Communications Australia Pty Ltd in accordance with the Schedule of Charges and I also accept and will abide by the Payment Terms & Conditions described.

Full Name
Today's Date

Once your form is received, it will be entered into our system and scheduled to be attended to usually within 1-5 working days. However, if your matter is urgent, please note that it's urgent in the DESCRIPTION OF FAULT OR WORK REQUIRED.